We extend a 7-day money-back guarantee on all IPTV subscription purchases. Should you find our service unsatisfactory for any reason within the initial 7 days of your subscription, you are eligible to request a full refund. This guarantee is applicable to new customers only and does not cover renewals or subscription extensions.
To initiate a refund within the 7-day guarantee period, kindly follow these steps:
1. **Contact Customer
2. **Reason for Refund:**
3. **Confirmation of Refund:**
Once we receive and process your refund request, a confirmation email will be sent, and the refund will be processed to your original payment method within 1-3 business days.
Please be aware of the following exceptions to our refund policy:
– Refund requests made after the 7-day guarantee period will not be processed.
– Refunds will not be issued for any portion of your subscription that has already been utilized.
– Refunds will not be granted for service interruptions or technical issues beyond our control.
– Refunds will not be issued for any INEED4K equipment or devices that are damaged, lost, or not returned in their original condition and packaging.